Meritage Homes SUCK and Are Built Like Shit, That's My Opinion and I'm Sticking To It!!

My husband and I recently purchased a new home that we had built starting in January of this year. It was very quickly constructed (unfortunately) and was finished in April. See, that's the problem with these builders they just slap these houses up in a matter of 3-5 months or so and stick a ridiculous price tag on them so suckers, such as myself will buy them.

I am paying close to half a million dollars for my home and at the end of my 30 year note plus interest I will have paid $750,000.00!! For what? A house that is falling apart, has shitty workmanship and just put together cheaply! Sure the model home looked FAB what with all the beautiful decor and hiring expensive interior designers and all who wouldn't want this home? Then they "make" you your own. It seems Meritage likes to hire cheap ass contractors doing shitty work I actually had painters in my home that brought their 9 year old son with them to "help" when I tried to ask what the fuck??? They couldn't speak a lick of English to answer my question. I'm not even sure half of them knew how to paint especially since none of the tops of any of my door frames even saw a paint brush!

The first night we spent in our new home the air conditioner didn't work upstairs ....at all. Come to find out it was wired completely wrong? Really??? This is what $450,000.00 gets you? Morons wiring your air conditioner all fucked up? The next night the toilet paper holder completely ripped off the wall just by normal "hey let me pull the toilet paper off of here to wipe my ass use" sweeeeet!  The ceiling vent in the master bedroom completely fell out of the ceiling the first night as well! Good thing one of my rugrats wasn't standing beneath it when it decided to take a shit.  Amidst this bullshit there are cracks in my baseboards, gaps bigger that Madonna's front teeth on my back door, my toilet is leaking, the carpet is coming up, the baseboards don't go all the way down to the floor (I can literally place my fingers underneath them to the next room, chunks of plaster keep falling off the wall exposing screws, the ceiling beams completely show/bulging through the ceilings (this looks adorable), one of my baseboards bow "inward", the wall in the 4th bathroom is crooked, the walls are not flat at all you can see lumps throughout in our theater room and my husband's mancave! Our projection screen won't even lay flat against the wall! There's lumps in our floors upstairs, there is absolutely nothing between the upstairs floor and the downstairs ceiling it sounds like my kids will fall through at any moment. My backdoor off my kitchen is so cheap I can bend the bottom corner just by pushing on it with one finger (hello burglars come on in let your 2 year old kick it in because it WILL give). Luckily I have an alarm system. The wall beneath my masterbath window is cracked and separated. So much shit to mention my head is spinning.

Now, I know some of you are saying what the hell Dani call warranty, well we did early on in June and they did come and repair the things we found wrong (then) the aforementioned items have come on since then. But you only get one shot for warranty to come out in the year "coverage" so now I'm making a list, albeit a long list that's annoying the shit out of me. Okay, so now you guys are saying whey the hell didn't you email someone and bitch. Your answer? I did, several times and you know what??? I got no response! Go figure, doesn't surprise me. As of my latest bitch to a Mr. Brent Anderson (see my exact email below) which was dated Sept. 9th I have yet to hear from him either. I would love to just straight up contact Mr. Steven J. Hilton, the supreme asshole and head dick of Meritage myself and tell him what shit he sells and how his millionaire ass can sleep at night knowing that he puts out shit, but low and behold there is no contact info for him at all. I guess he has all of his little "Hilton Nazi's " do his dirty work for him. Except, well, in this case, they can't even seem to get that shit right. It seems Meritage hires cowards who don't have the balls to answer back their pissed off customers or the smarts to say anything in return! Oh and just in case you were all wondering if I am the only one that thinks Meritage Homes is a big piece of smokin' hot dog shit on my shoe you'd be wrong! Several people in my subdivision have oodles of problems as well and have done their share of emails too without any response. My neighbors roof started to leak just a few months after they had their house built! Sweeeeet!  I warned that I would pretty much go on blast about Meritage if I didn't receive an acknowledgment regarding my disgust, we see how that panned out! Anyhoo, here's the latest email I sent to a lovely Meritage Home employee:


Hello, my name is ______ my husband and I are new home owners to a lovely (joke) Meritage home located in _______, FL.

We began construction back in December 2013 and closed in April 2014. We moved in this May. The reason I am sending an email to you, is because, one, I'm a very disgruntled homeowner and two, nobody else would answer my email regarding my frustrations, so all bets are on you now.

Let me first tell you that after my 30 year mortgage is finished we will have paid just under one million dollars for our home. A home, that quite frankly could of been put together better by toddlers. The workmanship is horrendous and unacceptable. Most of the things could not even be repaired unless you literally knocked walls down and started over. For example, a majority of my walls are not even "flat". They are wavy and lumpy. We went to hang a few shelves in one of the bedrooms and it was ridiculous ...gaps behind the shelf here and there and would not lay flat against the wall! Our media room, which is our theater room is another case. Our projection screen won't even lay flat against the wall it bows out because of the lumpy uneven walls. Unacceptable!  You barely bump into a wall and the plaster falls off exposing screws. We've had to putty and repaint our walls in 12 different spots so far.

One wall in the kids bathroom is completely warped and bowed in along with the baseboard in the upstairs family room. That baseboard looks like you're in a fun house. When I let the builder know about those two concerns I was told nobody is perfect and if they attempted to fix the warped baseboard it could end up looking worse. Now, as far as the warped wall in the aforementioned bathroom, well, as previously mentioned, aside from completely knocking it down how could that even be fixed?

You lay down on the floor in the upstairs family room and look at the ceiling and can see every single beam through it!  The same with my children's bedrooms!  I've lived in cheap apartments in my 20's that were better constructed and you couldn't see beams going across.  Ironically I ran into a woman at my local Gold's Gym who built a Del Rio but in the ______ area, that said she has heard from neighbors about the beam issue as well although her home doesn't show them (lucky her). Although she did mention she hates how there is little to no sound barrier between upstairs and downstairs. I agreed with her. When you're downstairs it sounds as if the people walking upstairs are about to come through the ceiling and when an upstairs toilet is flushed it sounds like someone just opened the flood gates.

I am so frustrated, disgusted, angry and down right appalled that such a "notorious" builder such as Meritage Homes could churn out such "crap" charge high dollar for it and then not even acknowledge an email about their customers disgust? I would really love to get hold of Steven Hilton your precious CEO and see if he's aware of the crappy workmanship being put into his homes here in my area and see how well that sits with him. However I cannot locate his email address info anywhere (go figure).

Our neighbors next door had their roof leak just three months after moving in! My toilet paper holder ripped off the wall just 2 days of moving in just by normal use of removing toilet paper from the roll. My vent fell out of the ceiling one day after moving in. The painters never even bothered to paint the tops of my door casings throughout my home and the first day of moving in the upstairs air conditioning wouldn't work at all! There's crappy dry wall work, and cracks in baseboards. Initially we had some of these items repaired but only after getting onto the builder. However, like I mentioned the big deal items will and can never be fixed short of bulldozing this piece of crap house down.

People like acknowledgment Mr. Anderson, that's all, and I wrote an email to warranty shortly after the initial minor repairs were done and never received a response.

Like I mentioned earlier, the initial issues like the vent falling out of the ceiling, minor paint touch ups and toilet paper holder have been fixed. Problem is more things have gone wrong, trust me I'm keeping a list for the year end warranty visit! It just shows you get what you pay for. Maybe if Meritage wasn't so cheap and actually hired good, quality contractors issues such as these would not even happen in the first place.

I am going to be forwarding you pics of just some of the "remarkable" work your contractors do and then you tell me if this should be found in a $450.000 home??? I'm not alone either, several of my neighbors in this community are to say the least, "pissed". Unfortunately, for Mr. Hilton, I'm not the type to keep quiet and just deal with living in an overpriced piece of crap, do you know why Mr. Anderson?  Because I have a forum!  I write for the Examiner and I also have a blog and intend on giving my opinion of the company you work for.

A jingle or email from Mr. Hilton would be appreciated, or hey, maybe his "people" can send me a postcard to acknowledge me in some capacity, ya think?



(left my address just in case Mr. Hilton can fit me into his busy schedule to send me some correspondence)

End Email.________________

I've included some pics of the lovely handywork you get for $450,00.00 as well:

1. Isn't lovely how the underneath of my window was finished so well?? This has more crack than a fat man leaning over with baggy pants.

2. Aaah yes, this is sweet isn't it? Apparently this is the new way of installing baseboard, yuh if you're on the crack pipe! #funhousestyle.

 

 3.  Niiiice, it seems I specially ordered used doors, preferably ones that included chips! Gives it that lived in looked doesn't it?

 4.  This one is adorable, I especially like how there's a huge peel mark on the vinyl and let's not forget about that huge ass gap at the bottom of the door which I must say comes in handy for all the ear wigs that love to vacation in my home..My bug company can't even keep them at bay I wonder why?

 

 5.  Thoughtful contractors slamming my door shut with the lock out during construction, remind me to send them a thank you card. P.S. Pointed this out to the builder during the walk through before we closed and he shrugged if off. Super!

 6.  This is super cool just painted my husband's man cave and upon doing so the plaster decided to take a shit and expose the screws in the wall, looks like I'm not the only one getting screwed eh?

 7.  Oh and here's the top portion of my back door that has an even bigger gap at the top than the bottom! BTW this is the same door that a cock roach could probably knock down.

 8.  This is how we dooo it, this is how we do it...ah yes the old 90's hip hop classic tune, you may know it....let's just use excess grout here and then forget to caulk in white at the bottom of the baseboard to match the other side of the wall. Super!

 9.  Hey if we were back in the really, really old days like prison chambers with stone walls we could pass notes under the cracks of the wall like they used to back in the day. Cool eh? Or you could really creep out the person in the next room by sliding all kinds of body parts underneath the wall.....errrr no!

 10.  This looks very pretty I especially love the beam effect across the ceiling, I mean who doesn't want to see those sexy sturdy things as they gaze up from the bottom floor?

 11.  Ah yes the other side of the wall of the downstairs guest bathroom looks like they may have tried to caulk over their shitty grout job but then decided Aaaah shit man it's lunch time gotta go! This makes my bathroom look dirty, like I never clean looooove it.

There's more shit I just get more and more pissed the more I find wrong the more I see I just want to take a serious dump in Mr. Steven J. Hilton's morning Cheerios!! Wait, he's a millionaire, I'm almost positive he eats a much better well balanced meal than Cheerios, I mean the nerve!!

Oh and hey, Mr. Hilton if you or one of your douche bag drones ever get to read or see this out in cyberspace, pick up the phone and give me a ring a ding ding, would love to talk to you! In the meantime I'm going to go vacuum and pray to God that I don't accidentally bump into the baseboard with the damn thing, I mean the whole wall could come falling down on me yikes!!! Until then Mr. Hilton, keep your feet on the ground and keep reaching for everyone's wallets!! Peace out bitches!!